The Seasonal service permits you to completely interrupt services during a selected period of time, while keeping in place the installed fiber optic termination equipment and all connections.
You will not be allowed to reconnect your services for a short period of time (example: for a weekend).
To easily and quickly recover service after interruption, without the $ 150 installation fee, a simple call to the Customer service will do the trick and your services will be reapplied on the 1st day of following month.
Rate applicable during the interruption: 20$ per month
- Billed for the entire interruption period and payable at the start of it;
- The customer can request to be reconnected before the end of the planned interruption period;
- The amount paid to cover the interruption period is NON-REFUNDABLE;
- If the request to reactive the services is made during the month they will be reactivated within 24 hours and pro-rated from the date of activation.
- The seasonal rate must be requested in advance and apply from the 1stday of the month following deactivation;
- The seasonal rate can be requested only once a year.
For any additional information, please contact our Customer Service at:
819 274-1553 or 1-833-274-8356 or at the following email address: