Customer space

WELCOME!

Connect to your account

Connect to your customer space to:

  • Follow your Internet usage
  • See your star and long distance services
  • Manage your profile and your usage notification alerts

Connection on the secure site of our partner Dery Telecom

Our payment methods

Directly from DESJARDINS financial institution

We are registered at DESJARDINS for payments of your invoices. Payments are accepted at DESJARDINS

  • At the teller counter
  • Automatic Tellers
  • AccèsD internet services
  • Accès D phone services (from August 30th 2020)

At DESJARDINS you can find us as a supplier under the Telecommunication / Electronic Products and services / Télé-Fibre La Minerve CORPORATION : Télé-Fibre La Minerve (QC)
Reference number : XXXXXXXX (the 8 digitd customer number Ex : 80210010)
Description (optional) : Invoice number to pay

Pay using pre-authorized payments

Simply fill the form and send it to us at This email address is being protected from spambots. You need JavaScript enabled to view it. accompanied with a check specimen to setup pre-authorized payments.

By using the online CREDIT CARD recurring payment or one payment at a time

This service will be available soon.

By using the Interac E-Tranfert

You can pay your invoice directly from your bank account by using your bank e-transfer service. It's fast, economical, safe and you only need our email to send us your payment. Just use our email address to start using e-TRANSFER: : This email address is being protected from spambots. You need JavaScript enabled to view it. In response to the question : write the invoice number (ex : 11234) you wish to pay and for the answer, input tflm1553 (lower case)

e-Transfer

Other possibilities

  • Credit card... by calling our customer service
  • Check - in the name of Télé-Fibre La Minerve ( TFLM )

Mail your check to the following address or deposit it into the mail box planned to that effect outside of our office:

132, Chemin des fondateurs
La Minerve, Québec. J0T 1S0