Contact us

Questions, service, support…

Customer service

From our business office in the heart of La Minerve you will be welcomed by people from here who are well aware of the particularities of our fiber optic network and want to help you.


Monday to Friday : 8:30h to 16h
Saturday : Closed
Sunday : Closed
Email :
Phone : (819) 274-1553
Toll free : 1 (833) 274-TFLM (8356)
Address : 132 chemin des Fondateurs, La Minerve


If you have any questions regarding your invoices and payment methods, please contact us.

(873) 539-8002

A technical problem ?

For any technical issues with your Internet, phone or TV we invite you to call technical support of Déry/Cogeco. This technical support is open from 07:30 to 23:00 7 days a week.

If you call support within a different time frame PLEASE leave a message with your name, phone number, address, and identified yourself as a customer of TFLM, the technician will call you back.

They will check optical equipment and if he is not able to solve the problem, he will open a work ticket to TFLM and a technician will be dispatch to your home (In some cases a fee maybe applied)

Phone: Toll free 1 (866) 611-5372

132 Chemin des Fondateurs
La Minerve, Québec. J0T 1S0

Customer service (819) 274-1553
toll-free 1 (833) 274-TFLM (8356)
Facebook : Télé-Fibre La Minerve