Last updated : 20/12/2023
1. Data Collection
We may collect personal information about you, such as your name, email address, postal address, etc., when you use our website. This information is collected voluntarily when you provide it, for example, when you fill out a contact form. The data entered into the form, as well as your IP address and browser user agent, are collected to help us detect unwanted messages and comments.
We collect those informations :
- Subscription form
- Purchase form
- Essential cookies
- Google Analytics
2. Cookies and Similar Technologies
3. Use of Information
The information we collect may be used for the following purposes :
- Providing you with requested services and information.
- Personalizing and enhancing your experience on our website.
- Sending you promotional communications or newsletters (if you have given your consent).
- Improving our products, services, and content.
- Better filtering unwanted comments.
4. Informations Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who assist us in operating our website and providing our services. These third parties are obligated to maintain the confidentiality of your information.
5. Data Security
We implement security measures to protect your information against unauthorized access, misuse, or disclosure. We have implemented various protection measures, whether physical, administrative, or technical, to safeguard the confidentiality and integrity of the personal data we handle. This also includes preventing unauthorized access. Access to your personal data is reserved exclusively for authorized and qualified staff who need it for their duties.However, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.
In the event of an incident related to personal data, we will inform the relevant authorities and affected individuals, especially if the incident could cause significant harm. We will implement strategies to minimize the negative consequences.
In compliance with the requirements of Law 25, please note that some of your data may be hosted outside the territory of Quebec. In such cases, we ensure to implement all appropriate measures to guarantee a level of protection similar to that offered for data stored locally in Quebec.
6. Retention Period of Your Personal Data
The retention of your personal data is in line with the objectives stated in this policy, as well as our legal obligations, dispute resolution, and the finalization of agreements with our clients and partners. To ensure the confidentiality of your personal data, we use secure technological systems and service providers. We regularly dispose of unnecessary personal data.
7. Your Choices
You have the right to request access, correction, or deletion of your personal information in our possession. You may also withdraw your consent for the processing of your data at any time.
10. Contact Us
11. Request for Data Removal
At any time, you can request the removal of your personal information.
Contact the data controller :
Right to be forgotten form https://telefibrelaminerve.com/en/right-to-erasure/