Helpful Guide

A guide that helps you choose the right plan

Connection speed (Mbits)

The internet is an undeniable means of communicating, which is very diversified and interesting. Its use is as varied as its users. If you have basic needs, then a slower connection rate, and lower costs may be ideal for you. If for example you are a real ‘’GAMER’’ or you like to ‘’ STREAM ’’ movies, you should opt for a higher speed connection.

When we talk of the Internet connection speed, we talk in Mbits which mean Mega bits per second, which is the speed that data is transferred. Your connection to the fiber optic cable FTTH (Fiber To The Home) assures you the benefits of all the speed you have subscribed to for (Downloading and Uploading).

The evolution of technology

The definition of full HD of 1920 pixels (1) x 1080 lines require a stable connection of approximately 8 Mbits. Conversely, the definition of 4K UHD at 3840 pixels x 2160 lines demand a minimum of 20 Mbits. To get this proper definition Netflix recommends at least 25 Mbits. So the package offered at 30 Mbits represents the best package with a little wiggle room if other persons, like the children use the internet connections for YouTube or games from their smart phones or tablets.

However, other sources for 4K UHD like certain sporting events demand more than 30 Mbits.

(1) A Pixel is a unit of measure to quantify and define the digital image matrix.


If your TV supports HDR, you will have access to the contents that has been produced with the aide of this imagery technique for fuller, richer colors. HDR is not negligible, because the visual gain is more important than the differences between HD 1080p and the 4K UHD.

The beauty of it all is that HDR, does not require any additional bandwidth. The 4K UHD already supports and has it integrated within the bandwidth.

Download Speeds: 30 Mbit/s


This is the speed for most households to take care of emails, and everyday videos on your personal computer.

Checking your emails
Browsing the WEB
Exchanging documents
Television services regular broadcast
However, if many people simultaneously use the connection there could be performance degradation. So, if there are many users within the household, who use the connection, you should consider the higher speeds.

Download Speeds: 50 Mbit/s

The knowledgeable user

For the one who needs a higher speed because you pass more time in front of the computer screen or your tablet. It is important for you that downloads are fast. You use services like sharing of photos, storages of documents, and on-line game playing etc. and regularly watch HD films. Maybe you want to manage your affaires from home. 

Dowload speed: 100 Mbit/s

The family

If members of your family, including visiting friends access the internet often, you will need a quick connection, capable of supporting the requested downloads that is required by films, music and on-line gaming.

The volume required for content on internet television (, Illico, Netflix, etc) and the continued quality of the broadcasts, required more and more higher speeds. We also face the fact of continued surge in communications between different sources.

Download speed: 200 Mbit/s

High performance

This download speed is the most impressive and the fastest. The number of applications, the number of multiple simultaneous users, is enormous, including videoconferencing, and also access to a supercomputer somewhere else. At this speed, the possibilities are endless and users can benefit that whatever their task they can accomplish it via the internet, without a hitch.


Download speed: 360 Mbit/s

Extreme performance

A perfect package for entertainment enthusiasts who like to download, stream and play online games all at the same time.

  • Highest speed available
  • Faster upload
  • A higher capacity download

Important information to reach F360 speed:

  • Wired connection is recommended to ensure reaching F360 speed
  • Make sure you have equipment with a GigabitEthernet or higher type network card. (1Gb, 2.5Gb or 10Gb)
  • The wireless connection using the 5GHz band with a computer or recent smartphone/tablet and of Medium/High range
  • Note that the speed decreases rapidly as you move away from the router

Volume to your needs (Gigabyte)

According to the most recent statistics (2015) from the Canadian Radio-television and Telecommunications Commission (CRTC), consumers use an average of 93 Gb of downloads each month. This explosion of consumption is attributed notably to the use of video on demand like Netflix and and the flux of music services continue like Spotify. If you use any of these services you should be considering a package of 150 Gb per month. In certain cases, especially for families, the package of unlimited volume could be advantageous.

A list of options to help you decide:


Radio internet


0,128 Mbit/s


0,06 Gb/h


Netflix SD

Required speed

2 Mbit/s


0,9 Gb/h


YouTube 480p

Required speed

2,5 Mbit/s


1,1 Gb/h


YouTube 720p

Required speed

5 Mbit/s


2,3 Gb/h


Netflix HD

Required speed

8,3 Mbit/s


3,7 Gb/h


Netflix Ultra HD 4K

Required speed

25 Mbit/s


11,25 Gb/h

Gb=Gigabyte Mbits= Megabits per second Gb/h= Gigabyte per hour


The Ultra HD 4K… could take up your monthly allotment of data

Here’s the catch. The volume of data per hour required for the Ultra HD 4K.
At 25 Mbits, the consumption of video of the Ultra HD 4K level is 11.25 Gb/h. So, it would only take 10 hours of listening within this definition to surpass the volume of 100 Gigabyte.

Unlimited Volume Package

This is why we are offering, an unlimited volume package to prevent monthly surcharges.
2$ per Gigabyte, up to 10$ a month
The unlimited volume package at 10$ per month, lets you use without buying a superior package.


Where will it all stop?

In closing, if you are afraid within a couple of years that you will be obsolete with your 4K UHD or without HDR, don’t worry. It could end up being your last TV, for the simple reason that we have reached the limit of visual acuity with this type of definition. So, at 3 meters distance you won’t see the difference between a 4K UHD or another definition of 8K, considering that your eyes are not refined enough to make out the 8K gain.

Other WEB references